We normally respond to email inquiries within 24 hours.
return / exchange policy
We want you to be completely satisfied with your shopping experience.
When you need to return a product, please review our policies regarding
product returns and exchanges.
Customers have 30 days from the date of purchase to request a return or
to exchange merchandise.
There is a 10% handling and restocking fee on all returned merchandise,
which is deducted from the refund amount.
Items must be returned in their original condition and in original
packaging including any paperwork, manuals or accessories.
The original packaging that the order arrived in are
required to ship the merchandise back.
For health and safety reasons, items that are returned opened, defaced, or damaged will not be eligible for a refund or
return.
All return shipping costs are paid by the
customer. For international returns, the customer is responsible for any
brokerage fees that may apply.
Refunds are credited in the manner in which the original purchase was
paid for. If the purchase was made with a credit card, the refund will
be reimbursed to that credit card.
Returns or exchanges will be accepted only from the original purchaser.
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or in emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care. Do not use this
information to diagnose or treat any health problems or illnesses without consulting a doctor.